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Products and Services

i-Tech Global Business Solutions Inc. offers end-to-end technical support through an efficient helpdesk system, managed services, expert business solutions and the latest, top-notch computer software and hardware in the market today.
Managed Services
We offer a full-range of IT services — from dispatch support, data encoding, risk management and software maintenance. Our business manages and assumes responsibility in providing quality IT services such as desktop services and onsite end-user support.
Help Desk
  • Ticketing
  • Incident Resolution
  • Application Support
Desktop Support
  • Dispatch and Onsite Support
  • 3rd Party Vendor Management
  • AV/Patch Management
  • Preventive Maintenance
  • Change Management
  • Problem Management
  • Asset Management
Admin Services
  • Telephone Operator
  • Data Encoding
  • Document Scanning
Business Solutions
Our resources help us create and implement solutions for your projects from concept, installation and support.
Consultation
  • Analytics
    • Business Intelligence
    • Predictive Analytics
Design and Implementation
  • Robotics Process Automation
  • SAP
    • SAP B1
    • SAP S4/HANA
  • Microsoft CSP
    • Sharepoint
    • Office 365
    • Azure
Maintenance and Support
  • CRM
    • Self-service Portal
    • Service Request Management
    • Multi-channel
    • Chatbot/Webchat
  • Business Process
    • Document Management
    • Content Management
    • HR Management
    • Process Automation
Infrastructure
As a reliable business partner, we use the latest-in-technology infrastructure to help our clients monitor customer behavior, assess system malfunctions and recover pertinent data from their desktops.
Data Center Management
  • System Administration
  • Network Management
  • Backup and Restore
  • Monitoring
  • Database
Cloud Service
  • Cloud Management
  • Workspaces (virtual desktop)
  • Appstream 2.0 (streaming of applications like SAP)
Enterprise Telephony
  • Contact Center Infrastructure
  • VOIP
  • Call Accounting/Recording
  • Predictive Dialing
  • IVRS/Auto Attendant
Get in Touch!
We look forward to working with you to achieve your company’s goals.
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For inquiries, you may also contact us at (02) 8249-4305.


You can visit us at the 7/F Robinsons Cybergate Tower 3, Cybergate Complex, Pioneer St., Mandaluyong City.

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